Privacy Policy
Thank you for using PEDICON2024 or visiting our website. We are committed to protecting the privacy of your data and this policy explains what we collect and how we use your personal information. This policy may be amended as we release new features, or when legal requirements arise. We encourage you to review this policy from time to time to stay informed of any changes that might affect you.
Definitions
When we say “PEDICON2024”, “we”, or “us”, we are referring to KOKONET SOLUTIONS PVT LTD( the parent company of the product called PEDICON2024 ). PEDICON2024 provides users with tools to help them create and manage client galleries and more through the use of its website & desktop application, client applications, website hosting services, and other tools and services (the "Services”). When we say “Users”, we are referring to customers who are visiting our site or are using our Services. When we say “Clients”, we are referring to customers who are visiting or using our Users’ sites or applications.
How do we collect your information?
Information you provided directly: When you sign up for an account or use the Services, you provide account and transaction-related information through your account. These may include your profile information, the Client’s name, email and photos and your communication preferences. For Clients, these may include billing/shipping information provided when purchasing from a gallery. For your guests at the event, these may include email address, phone number and a selfie, which is used to deliver their photos.
Information from your use of the site and Services: When you visit the website or use the Services, we collect information of your activity and usage from your interaction with the site. These may include your IP address, browser and device information, timestamps of your interactions on the site. This information is mainly collected automatically using cookies or other similar technology. You can read more about our Cookie Policy here.
Information from other sources: We may collect information from other services such as third party service providers, payment processors, or advertising services. These may include device and location information, limited information on your card used for payment, prior visits to our website, or whether you opened an email campaign.
How do we use the information we collect?
We use the information collected primarily to provide you with the Services you signed up for and to support our legitimate interests in operating our Services and business.
To maintain and improve our services: We use the information collected to analyze our site performance and measure the usage of features.
To verify your identity: When we need to authenticate your account to provide you support, or if concerns arise in regards to identity theft. We use the information to verify your identity.
To personalize your experience and advertise our services: We may use the information to conduct our advertising, sales & marketing campaigns and referral program. You may opt out of certain ad targeting and retargeting services with the third-party advertising networks directly.
To communicate with you about our services: We will send you emails about transactions on your account, technical notices, and feature announcements. You may change your notification settings in your account, or contact us at any time.
To communicate with you about our services: We will send you emails about transactions on your account, technical notices, and feature announcements. You may change your notification settings in your account, or contact us at any time.
To meet legal requirements: We may need to use the information to comply with legal requests such as court orders, requests by public authorities, and any other appropriate legal mechanisms.
To provide you with support: When you contact us for help, we will use the information to assist you in your use of the Services.
How do we use the information we collect?
Third-party Service Providers: We share your information with our third-party Service Providers who provide and support our Services. We will only share information that is necessary for the third-party to complete the service and require them to use the information in a manner that is consistent with this policy. Examples of Service Providers include hosting and content delivery services, AI processing services, customer support management services, payment processors and our communication gateway partners like AWS.
User’s instruction: We will share and disclose the personal information only on your instruction, provided they are part of the functionality of the Services and they are in compliance with applicable law.